Privacy Policy

In this Privacy Statement, we explain which Personal Data is processed by us and for what purpose. We recommend that you read this statement carefully. This statement may change over time. The date of the last modification is explicitly stated. It is therefore

• Personal data: any data relating to an identified or identifiable natural perso

important to consult this statement regularly.

Definitions

For the purposes of this Privacy Statement, the following definitions apply:n.

• Processing of Personal Data: any operation or set of operations with respect to Personal Data, including collection, retention and destruction.

Privacy policy

Due to the nature of our services, we process Personal Data. In order to be able to carry out our work properly, we may pass on your Personal Data to other organizations or companies (third parties) in the context of cooperation. This is done in compliance with the applicable laws and regulations, which, among other things, impose requirements on the way in which your Personal Data is processed. In this context, you can think of security requirements and retention periods.

In this Privacy Statement, we inform you about how we handle Personal Data provided by you. If you have any questions about this, please feel free to contact us using our contact details on the website.

What Personal Data do we process?

In order to be able to use our services, we have a limited amount of personal data. Below you will find a list of the Personal Data that we process.

Directly traceable	Indirectly traceable
First name
Surname
Land
Telephone number
E-mail address
ID/Passport number (at check-in)

For what purpose we process your Personal Data

We may use the Personal Data you provide for the purposes set out below. This does not mean that every purpose always applies.

In the context of our services, the following objectives apply, among others:

• Drawing up an invoice
• Receive payments
• To be able to answer questions.

Transfer of Personal Data to third parties

In order to provide an optimal service, it is possible that we pass on your Personal Data to third parties for the performance of the service or if we are legally obliged to do so.

If we provide your Personal Data to third parties, we always ensure that the third party – just like us – handles your Personal Data with care.

Why we use cookies

For technical reasons only, data about you or your computer is collected by means of a cookie or by other means. We respect and protect your privacy. You can also visit our website anonymously. However, it is possible that certain parts of the website or platform do not work optimally.

Cookies are small files that are stored on your computer's hard drive. Cookies ensure that your browser is recognized by Snowy Lodge's web server. Web pages don't have memory. A visitor who surfs from page to page within a website is always seen as a new visitor by the web server. Cookies ensure that a website continues to recognize your browser.

Security of your Personal Data

We take appropriate security measures to protect your data from misuse and unauthorized access. Not only technical measures but also various organizational measures have been taken. This means that all information is only accessible to the persons who actually need this information to carry out the work. All measures taken are periodically evaluated and, if necessary, recalibrated.

Personal data is stored in order to be able to provide our services to you. In addition, it is possible that we retain your data in order to comply with statutory retention periods, for example. If data is stored, we will always ensure that it is properly secured. If there are no longer any reasons to keep data, it will be carefully destroyed.

Your rights

You have the right to:

• access to your personal data;
• correcting errors;
• restriction of certain processing operations;
• data portability;
• To have data deleted.

Please contact us if you wish to exercise any of the above-mentioned rights.

Retention period

We do not store your Personal Data for longer than is strictly necessary for the purpose for which your Personal Data is processed. In any case, we are always obliged to keep the statutory retention period as a minimum.

In addition, there may be a specific reason to keep your data for a little longer. If the specific reason no longer exists, we will carefully delete your Personal Data.

Contradictory conduct

We do everything we can to keep you satisfied as a customer. If you are of the opinion that we are acting in violation of a certain legislation, you can bring this to our attention by submitting a complaint via our email address listed on the website.